PIVOTE MARKETING, S.L., informs users of the website about its policy regarding the processing and protection of personal data of users and customers.
And guarantees at all times the full and complete compliance with the obligations provided by the regulations on data protection and information society services: Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSIce).
DATA CONTROLLER
- PIVOTE MARKETING, S.L. C.I.F.: B63752489
- Address: Passeig del Ferrocarril, 337, 3º, 2º – 08860 – CASTELLDEFELS (BARCELONA)
- Registered in the Commercial Registry of Barcelona, Volume 37272, Folio 0194, Sheet 305444, 1st Entry, Date February 14, 2005
- Telephone: 936350975
- Email: info@pivotemarketing.com
PURPOSES OF DATA PROCESSING
The data provided by the User are used for various purposes listed below:
| Purpose of processing | Legal basis for processing |
| Managing inquiries raised through web forms. | Legitimate interest of the Company to respond to information requests through the web. Consent provided expressly at the time of data collection through web forms. |
| Sending newsletters, commercial communications, and promotions. | Consent provided expressly at the time of data collection through web forms. |
| Managing incidents and website maintenance. | Legitimate interest of the Company. |
DATA RETENTION PERIOD
| Purpose of processing | Retention period |
| Managing inquiries raised through web forms. | We will process your data for the time necessary to attend to your request or petition. |
| Sending newsletters, commercial communications, and promotions. | We will process your data until you unsubscribe. |
| Managing incidents and website maintenance. | We will process your data for the time necessary to comply with the applicable legal statutes of limitations. |
DATA RECIPIENTS
To fulfill the purposes indicated in this Privacy Policy, it is necessary for us to provide access to your personal data to third parties who provide us with support in the services we offer (Data Processors).
Data processors execute a contract or provide a service to the Controller, following their instructions at all times and ensuring the same levels of security.
RIGHTS OF THE USERS
The user has the right to:
- Request access to their personal data being processed and receive such information in writing by the requested means.
- Request the rectification of inaccurate personal data or, where appropriate, request its deletion when, among other reasons, the data are no longer necessary for the purpose for which they were collected.
- Request the limitation of the processing of their data.
- Object to the processing of their personal data when applicable, in which case the processing of their data will cease except for legitimate reasons.
- Right to the portability of their personal data when the processing is based on consent and is carried out by automated means. The data will be delivered in a structured, commonly used, and machine-readable format.
- Right to withdraw the consent provided.
- Right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
The User can exercise the aforementioned rights at the postal or email address of the Controller, proving their identity with a scanned copy of their ID card or equivalent document, and specifying the right they wish to exercise.
SOURCE OF THE DATA
Personal data will be provided by the interested party absolutely voluntarily. The failure to provide certain data or answers to questions that may be asked in the registration processes or in the various electronic forms presented to the User may result in the impossibility of accessing certain services for which the provision of personal data is essential; in such cases, the Controller will inform about the mandatory and/or necessary nature of providing personal data for the operation of the service.
The Controller ensures the confidentiality of your personal data and guarantees their security, adopting the necessary measures to prevent their alteration, loss, unauthorized access, or processing.
INFORMATION PROVIDED BY THE USER
Minors under 18 years of age cannot transfer their personal data without the prior consent of their father/mother and/or legal guardians.
Users, by entering their data in the contact forms or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to attend to their request by the Controller, with the inclusion of data in the remaining fields being voluntary.
The User guarantees that the personal data provided are true and is responsible for communicating any modification thereof.
All data requested through the website are necessary for the provision of an optimal service to the User. In the event that all data are not provided, it is not guaranteed that the information and services provided by the Controller will be completely adjusted to your needs.
SECURITY MEASURES
That in accordance with the provisions of the current regulations on personal data protection, the Controller is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, which are processed in a lawful, fair, and transparent manner in relation to the interested party and adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
The Controller guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of Users and has communicated the appropriate information so that they can exercise them.
SECURITY BREACHES
The Controller will inform about any security breach affecting the database used by this website, or affecting any of our third-party services, to each and every person whose data may have been affected, and to the authorities, within 72 hours following the detection of the breach.
APPLICABLE LEGISLATION AND JURISDICTION
The right to file any civil or criminal actions deemed necessary for the improper use of the Website and Contents is reserved.
The relationship between the User and the Controller shall be governed by the regulations in force and applicable in Spanish territory. Should any controversy arise in relation to the interpretation and/or application, the parties shall submit their conflicts to ordinary jurisdiction, submitting to the judges and courts that correspond according to law.
